The Challenge
An HVAC company discovered that hackers had compromised their office manager's email and sent fake invoices to customers with altered bank account information. Three customers had already paid to the fraudulent account before the scheme was discovered.
Our Solution
We secured all email accounts with MFA, implemented DMARC/SPF/DKIM to prevent email spoofing, configured advanced phishing protection, and trained the entire office staff on recognizing social engineering attacks.
The Results
- Compromised account secured within 2 hours
- Helped recover $8,400 in fraudulent payments
- All customer relationships preserved
- Zero phishing emails have reached staff since implementation
“Our reputation is everything in this business. If word got out that our customers were getting scammed through us, we'd be done. IronGate stopped the bleeding and made sure it can't happen again.”
Carlos R.
Owner, Comfort Zone HVAC
Quick Facts
- Industry
- HVAC
- Company Size
- 18 employees
- Services Used
Secure Email
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